Happy and Engaged

I considered the office as my second home ever since I got in here back in 2009. I was part of the pioneer group when they opened a travel and hospitality account. It was a roller coaster ride ever since I got here. I'm proud to say that in less than a year, I got promoted. It wasn't easy because it wasn't even part of my initial plan but it was all worth it. 

Currently, I'm being retrained for the same account since I left them about 4 months ago and the manager said I need to be retrained. I was thinking that maybe if I was still an agent I would still have the competitive spirit I have back then before every time I am inside a training environment. Today it's totally different. I have a slight edge and I'm in a different position. I should be mentoring these guys. I should be guiding them. When I was told that it would be a 2-week training, the first thing that came to my mind was that it's going to be two weeks of boredom since obviously, I know the background of the account. I was wrong. It feels like I was rebooted. When i did my first mock call the other, there was like a flashbacks of everything that happened to me from the very first day I got here. This is my second coming. 

I was bumming earlier when I tried to Google the name of our company. I was expecting I'll get results from Indian websites since ours is operated by Indian players but I was amazed of how many stories I've read about our site. Gossips, hearsays, love stories and all those things common in call center setting. It was fun. It reminded me of my LOVE-HATE relationship with my company. Indeed, there is no perfect workplace. Issues arise and shit happens. 

I've tried quitting a lot of times and considered transferring for greener pastures. Nothing happened. I'm still here. I guess there's some sort of spell that makes me want to stay. I guess it's the unique kind of treatment you get from people that no matter how fucked up your day is, a random act of kindness from someone will just make it so easy for you. 

I'm still here for no particular reason. It's magic. I have a family.