Friday, January 14, 2011

Happy and Engaged

I considered the office as my second home ever since I got in here back in 2009. I was part of the pioneer group when they opened a travel and hospitality account. It was a roller coaster ride ever since I got here. I'm proud to say that in less than a year, I got promoted. It wasn't easy because it wasn't even part of my initial plan but it was all worth it. 

Currently, I'm being retrained for the same account since I left them about 4 months ago and the manager said I need to be retrained. I was thinking that maybe if I was still an agent I would still have the competitive spirit I have back then before every time I am inside a training environment. Today it's totally different. I have a slight edge and I'm in a different position. I should be mentoring these guys. I should be guiding them. When I was told that it would be a 2-week training, the first thing that came to my mind was that it's going to be two weeks of boredom since obviously, I know the background of the account. I was wrong. It feels like I was rebooted. When i did my first mock call the other, there was like a flashbacks of everything that happened to me from the very first day I got here. This is my second coming. 

I was bumming earlier when I tried to Google the name of our company. I was expecting I'll get results from Indian websites since ours is operated by Indian players but I was amazed of how many stories I've read about our site. Gossips, hearsays, love stories and all those things common in call center setting. It was fun. It reminded me of my LOVE-HATE relationship with my company. Indeed, there is no perfect workplace. Issues arise and shit happens. 

I've tried quitting a lot of times and considered transferring for greener pastures. Nothing happened. I'm still here. I guess there's some sort of spell that makes me want to stay. I guess it's the unique kind of treatment you get from people that no matter how fucked up your day is, a random act of kindness from someone will just make it so easy for you. 

I'm still here for no particular reason. It's magic. I have a family.

Thursday, January 13, 2011

What's On Your Mind?

Current Playlist: Two Door Cinema Club, Katie Melua, The Smiths, Allison Krauss and a lot of Coldplay

I guess I have low attention span. I'm supposed to be blogging the whole night but Facebook, Twitter and a whole lot of coffee refills got in the way. 

Social Network. I've heard Mark Zuckerberg was 2010's Person of the Year. If you can mix farming and spreading rumors in one interface then no doubt that 500 million people will get hook to your so called innovation. I've seen the movie about him as well and I can say that there's nothing to hate about this guy. As what his character said in the movie, he was just crazy, stupid.. and blogging. And making Billions I guess. 

I joined Twitter as well at the start of the year and started playing Cityville. I must say I'm getting hooked to it. I played Farmville when it has just started and it was fun. Unfortunately, work plus the question of how I'm going to spend millions over carrots, onions and potatoes got me bored so I stopped. 

A lot of people are saying Facebook is getting overcrowded. I have no reason to disagree since even my mom who doesn't even know what CPU stands for has her own Facebook account now. In fact during her birthday, she received tons of birthday greetings as if she was a celebrity or something... and she patiently replied to every messages posted on her FB wall. I also have no reason to hate it if it's the only way to meet people you have not seen for like a decade or even more. I guess that's the magic of it. 

From song lyrics to my habitual relationship status changes to Youtube videos of my LSS to my political beliefs and my simple answer to the question What's on Your Mind, this 500-Million club has simply made my life twisted yet simplified. I am proud to be a slave.

Friday, January 7, 2011

Bicolandia Express

Thank you to my not-so-systematic workplace whom I should give A for effort for giving me the best schedule ever in my 2-year experience in the BPO. Well here's the story. They transferred me back to the account where I originally started as an agent before I got promoted as a supervisor. It was actually good news for me. Number is because I love the process so much that I know I can answer any agent's question even with my eyes closed. the second reason is the mere fact that I'm going back there now as a supervisor. No explanations. Just reason number 2 is enough. Haha.

As for the transfer it wasn't the most organized endorsement ever. They told me that since I've been gone for 3 months, I need to undergo training for the same process - a full 2 week training. I call that a full 2-week of petix mode. The thing is that no training class is available this week so I asked if I could go on Vacation Leave instead of bumming at work. I think that's the moral thing that I could do instead of getting paid doing nothing for five days. 

So can you guess what I did with the 5 days vacation? SIMPLE. I packed my things, grab my iPod, went to the bus terminal and after daydreaming for the next 8 hours inside the bus, I was home. So goodbye to crazy traffic, pollution and all those negative stuffs you read about the city in short stories.

I'm basically here just to rest. I'm here just to enjoy being with my family since it's my mom's birthday. So ever since I was here, I just slept, crack jokes with my brother, watch Nat Geo which I am super enjoying, eat spicy foods (yeah I was able to do that), watch basketball and I was surfing the net all day. I super love this vacation. 

Anyways, happy birthday to the most wonderful mom in the world. Enjoy your day Mom. Than you for everything.